Shipping policy

Order Processing

• Most orders are processed within 2-3 business days, with many processed even faster (1-2 business days).
• Expedited shipping services will only take effect after the order has completed processing.
• Orders containing pre-order items will not ship until all items are ready for shipment unless otherwise noted on the product page.

Pre-Orders

• Pre-order items require additional time to prepare before shipping. Please refer to specific product pages for estimated processing times.

Busy Seasons

• During high-demand periods (e.g., holidays or major product drops), processing times may be slightly longer than usual. We appreciate your understanding and patience.

Domestic Shipping

• Once shipped, domestic orders typically arrive within 3-7 business days. Please note that delays may occasionally occur after the package leaves our warehouse.

International Shipping

• Delivery times for international orders vary depending on the destination and carrier.

Shipping Issues

• We are not responsible for items lost, stolen, or damaged during transit. However, if you experience an issue, you must contact us within 4 weeks of the package receiving its first tracking update.
• For lost or damaged packages, we recommend reaching out to the carrier directly for claims and assistance.

Thank you for shopping with us! If you have any questions about your order, feel free to contact us for support.