Refund policy

Refund Policy

• We do not offer refunds for any orders, including pre-orders.
• Exchanges are accepted for eligible merchandise that is unworn, unwashed, and in original condition.
• Cash refunds are only considered on a case-by-case basis and are subject to our sole discretion.

Exchange Policy

• You have 14 days from the date of delivery to request an exchange or replacement for damaged items.
• To initiate an exchange, please contact us. You will be responsible for return shipping costs.
• Once the returned merchandise is received, we will issue a store credit for the original collection or ship the replacement item, as specified in your request.

Order Cancellations

• If you need to cancel your order before it ships, email us as soon as possible.
• Use the subject line: "Cancel [Your Order Number]" to help us process your request quickly.
• Please note that cancellation requests are not guaranteed and will be reviewed on a case-by-case basis.

Chargebacks

• Customers who initiate chargebacks without contacting us first will be permanently banned from making future purchases on our site.

For any questions or concerns, please don’t hesitate to contact us. We’re here to assist you!